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Frequently Asked Questions
Order
You have a period of 14 days after receiving the package to return your purchases, provided they are unused, unworn, unwashed, with their original tag and packaging. (Returns not accepted: leather items, beauty products, books, shopping bags)
It is the customer's responsibility to keep the return tracking number. We disclaim all responsibility in case of loss of a returned item.
To make a return, please fill out the return form included in your package, indicating your order number as well as the reason for the return.
Yes, we ship worldwide.
Delivery is free for any order over 150 euros. Delivery charges apply for orders under 150 euros and will be added at checkout.
We offer discounts and promotions throughout the year, so stay tuned for exclusive deals.
This depends on your location.
Orders processed here usually arrive within 4 to 7 business days. International deliveries can take between 7 and 14 days.
Delivery details will be communicated to you in your confirmation email.
Contact
If you have any other questions, you can contact us
We will be happy to help you.
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