You have a period of 14 days from the day after the date of receipt of the package to return your purchases, provided they are unused, unworn, unwashed, undamaged, and with their original tag and packaging. According to our commercial policy, returns of the following products are not accepted: leather goods, beauty products, perfumes, books, and tote bags made of canvas.

It is the customer's responsibility to keep the return tracking number. We disclaim all responsibility in case of loss of a returned item.

To make a return, please click on the link below:

Return page

Yes, we ship worldwide.

Delivery is free for any order over 75 euros in France and 150 euros internationally. Shipping fees apply for orders under 150 euros and will be added at checkout.

It depends on your location.

Orders processed here usually arrive within 4 to 7 business days. International deliveries can take between 7 and 14 days.

Delivery details will be provided in your confirmation email.

If you have any other questions, you can contact us.

📞 By phone: 09 72 27 67 05

📧 By email: contact@inesdelafressange.fr

We will be happy to help you.

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