Refund policy
You have 14 days after receipt of the package to return your purchases including unused, unworn, unwashed items, with their original label and packaging.
To make a return, please fill out the return form included in your package, indicating your order number and the reason for the return.
Then please go to this page: https://inesdelafressange75.returnscenter.com
You must enter your order number preceded by "#".
Without a completed return form, we will be unable to process your return.
For orders in France, a prepaid Colissimo voucher will be made available for printing once the return procedure has been completed.
For the rest of the world, the choice of carrier and shipping costs are at the customer's expense.
Items must be returned to the following address:
INES DE LA FRESSANGE Entrepôt LOGISTIQUE NC
For the rest of the world, the choice of carrier and shipping costs are at the customer's expense.
Items must be returned to the following address:
INES DE LA FRESSANGE Entrepôt LOGISTIQUE NC
17 avenue du Noyer à la malice
95380 LOUVRES
France
The refund will be made within 10 days of receipt of your package.